2 months ago
Staff Product Operations Manager (AI)
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Job description
Text:
TL;DR
Staff Product Operations Manager (Product Management): Engineering operational systems and AI-native workflows to empower product teams with an accent on roadmap automation and strategic program management. Focus on building scalable AI-driven processes using Claude Code and synthesizing field feedback into actionable product insights.
Location: Remote (US)
Company
is a leading identity security company focused on scaling the future of enterprise identity security.
What you will do
- Lead the development and delivery of data-driven roadmap presentations.
- Build AI-native workflows using Claude Code to automate roadmap assembly and surface insights from product data.
- Manage cross-functional projects and provide program management for major product initiatives.
- Serve as the primary interlock with Marketing and Support to ensure coordinated planning and shared visibility.
- Own the end-to-end process for capturing, synthesizing, and routing customer and field feedback.
- Leverage AI workflows to monitor feedback channels, auto-categorize inputs, and identify emerging themes.
Requirements
- 7+ years of experience in Product Operations, Program Management, or Business Operations in an enterprise software environment.
- Must be based in the US.
- Hands-on experience building AI-native workflows and proficiency with Claude Code or equivalent AI coding tools.
- Exceptional project management and organizational skills with a track record of delivering complex, high-priority initiatives.
- Strong command of collaboration tools including Jira, Asana, Confluence, and Google Workspace.
- Exceptional written and verbal communication skills for distilling complex topics into clear narratives for executive leadership.
Culture & Benefits
- Opportunity to work at the intersection of strategy, execution, and cutting-edge AI automation.
- High-octane environment focused on building from zero to one.
- Equal opportunity employer welcoming diverse applicants.
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