Product Specialist

Location: Reading, United Kingdom, or Lisbon, Portugal. Hybrid work with the option to work from home up to 2 days per week, depending on team needs. Flex-location allows up to 30 days per year working from any location in the world.

Company

hirify.global provides technology and communications solutions for airports, airlines, borders, and the global air travel industry.

What you will do

• Maintain and continuously improve product documentation, technical materials, and knowledge assets.
• Support RFPs, proposals, and presales activities with accurate and consistent product input.
• Enable Sales, Solution Engineering, and Delivery teams through reusable content, product guidance, and targeted training.
• Act as the point of contact for product-related questions across the organization.
• Capture and structure feedback from customers and delivery teams for Product Management.
• Keep product messaging and collateral aligned across regions.

Requirements

• Experience in Product Management, Business Analysis, Presales, Solution Engineering, or a similar role.
• Strong communication skills and the ability to translate complex product concepts into clear, usable content.
• Ability to structure information and maintain high-quality documentation.
• Comfort working across technical, commercial, and delivery teams.
• Strong attention to detail, consistency, and quality orientation.
• Proactive, collaborative mindset and willingness to learn and grow.

Nice to have

• Experience supporting RFPs, bids, or customer proposals.
• Exposure to complex technology-driven or government-facing products.
• Familiarity with Jira, Confluence, or similar tools.
• Background in aviation, travel, or border management solutions.

Culture & Benefits

• Inclusive environment operating across 200 countries and 60 languages and cultures.
• Flexible workday options and hybrid home working.
• Up to 30 days per year of work from any location worldwide.
• Employee Assistance Program and Champion Health wellbeing platform.
• Access to professional development platforms, courses, and learning programs.
• Competitive benefits aligned with the local market and employment status.