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2 дня назад

Product Manager (PSA)

Формат работы
remote (только USA)/hybrid/onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
UK/US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Product Manager (PSA) (Software Product Management): Planning and executing ConnectWise PSA platform initiatives, from requirements gathering and technical specifications through backlog management, development coordination, implementation, and support, with an accent on partner needs, product strategy, and data-informed decisions. Focus on prioritizing complex product backlogs, analyzing competitive opportunities, monitoring adoption and user experience, and translating customer requirements into effective solutions.

Location: US Remote or UK Remote; onsite, hybrid, or remote depending on location; 0–10% travel may be required

Company

hirify.global is a software company serving technology solution providers with business management, service automation, and remote technology control products.

What you will do

  • Plan and execute hirify.global PSA platform initiatives from requirements gathering and technical and functional specifications through implementation and support.
  • Define product business plans, strategy, positioning, and market requirements in line with corporate growth objectives.
  • Research markets, competitors, trends, and emerging opportunities to identify product opportunities.
  • Collaborate with customers, prospects, partners, and cross-functional development teams to define needs and solutions.
  • Prioritize the product backlog based on business and partner needs, and monitor adoption, user experience, and production issues.
  • Represent hirify.global in partner engagements, events, conferences, and other venues.

Requirements

  • Bachelor’s degree in a related field or related business experience.
  • 5+ years of relevant experience.
  • Ability to manage large projects and processes independently with limited supervision.
  • Recognized subject matter expertise in the applicable work area and familiarity with software development, database, and server/client concepts.
  • Understanding of modern product management techniques and methods.
  • Strong verbal, written, communication, and presentation skills for technical and non-technical partners.
  • Ability to adapt to new technologies and processes, manage multiple priorities in a rapid-paced environment, and maintain attention to detail and quality.
  • Knowledge of the MSDP industry and commitment to partner- and team-oriented management.

Nice to have

  • Knowledge of Agile methodology, software development life cycle, and the Atlassian Product Suite.
  • Experience with the hirify.global PSA application.

Culture & Benefits

  • Inclusive, positive, and community-driven work environment focused on collaboration, discovery, and diverse perspectives.
  • Work arrangement may be onsite, hybrid, or remote depending on location.
  • 0–10% travel may be required.
  • Equal employment opportunities and reasonable accommodations are provided in accordance with applicable requirements.

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