Senior Enrolment Officer (Education)

Location: Onsite in London, United Kingdom

Company

hirify.global is a higher education provider committed to widening participation and transforming lives through accessible, career-focused education.

What you will do

• Manage enrolment operations across all college campuses and modes of study to ensure a professional student transition.
• Facilitate face-to-face and online registration, onboarding activities, and intake planning.
• Verify original identity, immigration, and academic documentation in accordance with regulatory procedures.
• Perform quality checks on enrolment records and execute data reconciliation across CRM and Unit-e systems.
• Lead and coach Enrolment Officers, acting as a deputy to the Enrolment Manager and a point of escalation for complex issues.
• Support international student credibility interviews and risk-based applicant verification.

Requirements

• Experience in student administration, enrolment, admissions, or registry within further or higher education.
• Proven ability to manage complex customer enquiries and deliver high-standard service.
• Proficiency in using databases, CRM systems, or student record systems to maintain accurate data.
• Strong organizational skills with high attention to detail and accuracy.
• Excellent written and verbal communication skills for professional interaction.
• Ability to work onsite in London for face-to-face registration and verification.

Nice to have

• Experience using Unit-e or similar student record systems.
• Expertise in identity verification and document checking processes.
• Experience in quality assurance, audits, or compliance-related activities.
• Background in mentoring, coaching, or conducting staff induction.

Culture & Benefits

• Commitment to equality, diversity, and inclusion, ensuring fairness and respect for all.
• Professional growth through mandatory training and structured performance review processes.
• A professional, student-focused, and solutions-driven team culture.
• Opportunity to work in a diverse student community across multiple campus locations.