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3 месяца назад

Senior Enrolment Officer (Education)

Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
c1
Страна
UK
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Senior Enrolment Officer (Education): Managing the transition of students into the college through efficient enrolment and registration processes with an accent on document verification and regulatory compliance. Focus on delivering a high-quality student experience, ensuring data integrity across CRM systems, and providing senior-level support for complex enrolment cases.

Location: Onsite in London, United Kingdom

Company

hirify.global is a higher education provider committed to widening participation and transforming lives through accessible, career-focused education.

What you will do

  • Manage enrolment operations across all college campuses and modes of study to ensure a professional student transition.
  • Facilitate face-to-face and online registration, onboarding activities, and intake planning.
  • Verify original identity, immigration, and academic documentation in accordance with regulatory procedures.
  • Perform quality checks on enrolment records and execute data reconciliation across CRM and Unit-e systems.
  • Lead and coach Enrolment Officers, acting as a deputy to the Enrolment Manager and a point of escalation for complex issues.
  • Support international student credibility interviews and risk-based applicant verification.

Requirements

  • Experience in student administration, enrolment, admissions, or registry within further or higher education.
  • Proven ability to manage complex customer enquiries and deliver high-standard service.
  • Proficiency in using databases, CRM systems, or student record systems to maintain accurate data.
  • Strong organizational skills with high attention to detail and accuracy.
  • Excellent written and verbal communication skills for professional interaction.
  • Ability to work onsite in London for face-to-face registration and verification.

Nice to have

  • Experience using Unit-e or similar student record systems.
  • Expertise in identity verification and document checking processes.
  • Experience in quality assurance, audits, or compliance-related activities.
  • Background in mentoring, coaching, or conducting staff induction.

Culture & Benefits

  • Commitment to equality, diversity, and inclusion, ensuring fairness and respect for all.
  • Professional growth through mandatory training and structured performance review processes.
  • A professional, student-focused, and solutions-driven team culture.
  • Opportunity to work in a diverse student community across multiple campus locations.

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