IT Operations Specialist (AI)

TL;DR

IT Operations Specialist (Cloud/AI): Delivering a secure, reliable, and scalable technology experience for employees with an accent on identity management, endpoint orchestration, and internal systems automation. Focus on scaling internal IT infrastructure, optimizing user lifecycle management, and ensuring security compliance in a hyper-growth environment.

Location: Sunnyvale, CA. Must be a U.S. person (Citizen, Green Card holder, etc.) due to export control regulations.

Salary: $108,000 – $143,000

Company

CoreWeave is the essential cloud platform for AI innovators, providing superior infrastructure performance to accelerate breakthroughs.

What you will do

• Manage and scale identity and access management platforms (Okta) including lifecycle automation.
• Administer macOS and Windows endpoints using MDM platforms like Jamf and Intune.
• Own and optimize ITSM platforms (Freshservice) including ticketing workflows and asset tracking.
• Automate IT processes using Python, Bash, PowerShell, or Terraform.
• Support VDI environments and end-user workstations for a distributed workforce.
• Maintain technical documentation and participate in on-call rotations for critical incidents.

Requirements

• 4–6 years of experience in IT support or operations, preferably in cloud-native/high-growth environments.
• Must be a U.S. person (citizen, lawful permanent resident, refugee, or asylee) for export control compliance.
• Proficiency with Okta, Jamf, Intune, and ITSM tools (e.g., Freshservice).
• Scripting skills in Python, Bash, or PowerShell.
• Solid understanding of cloud security fundamentals, MFA, and endpoint protection.
• Ability to troubleshoot across SaaS, identity, and network layers.

Nice to have

• Experience with Kubernetes or containerized environments.
• Knowledge of SOC 2 or ISO 27001 compliance frameworks.
• Experience integrating SaaS platforms via APIs.
• Familiarity with office network topology and physical hardware.

Culture & Benefits

• 100% paid medical, dental, and vision insurance.
• 401(k) with generous employer match and Employee Stock Purchase Program (ESPP).
• Flexible PTO and paid parental leave.
• Daily catered lunch in office and data center locations.
• Mental wellness and family-forming support through Spring Health and Carrot.
• Tuition reimbursement and a casual, innovation-driven work environment.