Senior Product Manager (AI)

TL;DR

Senior Product Manager (AI/Healthcare): Owning the patient journey and AI-guided conversations for PatientGPT to optimize care navigation and triage with an accent on AI-driven user experience and clinical safety. Focus on defining conversational AI behavior, optimizing conversion funnels, and translating complex clinical requirements into seamless product experiences.

Location: Hybrid in New York, NY

Compensation: $150,000 - $200,000 USD

Company

hirify.global provides an AI-powered virtual care engine that partners with leading health systems to modernize primary virtual care clinics.

What you will do

• Own the roadmap and end-to-end patient journey for PatientGPT across web and mobile platforms.
• Define AI-driven conversation behaviors, including questioning strategies, explanations, and escalation paths.
• Collaborate with clinical, design, and ML teams to implement clinical safety requirements into the product experience.
• Analyze conversation data and funnel metrics to identify and resolve patient friction points.
• Manage stakeholders and negotiate with clinical and executive leaders at partner health systems.

Requirements

• 4+ years of PM experience shipping consumer or B2B2C software.
• Experience with AI/ML products and a deep understanding of model behavior and evaluations.
• Strong analytical fluency with the ability to independently pull data and define success metrics.
• Exceptional written communication skills for creating alignment across teams.
• Comfort operating in regulated, high-stakes environments.
• Experience presenting to and negotiating with external stakeholders.

Nice to have

• Healthcare or health tech experience, including EHR integrations and clinical workflows.
• Experience building conversational AI or chat-based products.
• Consumer growth expertise focusing on funnels, activation, and retention.
• Hands-on experience with LLM evaluation, prompt design, or model behavior testing.

Culture & Benefits

• Hybrid work schedule with weekly company lunches and stocked fridges.
• Comprehensive benefits including 401k, health, dental, and vision insurance.
• Generous paid time off: 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days.
• Equity through stock options for all full-time employees.
• Paid parental leave and commuter benefits.