2 months ago
Senior Product Manager (AI)
150 000 - 200 000$
Match & Cover letter
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Job description
Text:
TL;DR
Senior Product Manager (AI/Healthcare): Owning the patient journey and AI-guided conversations for PatientGPT to optimize care navigation and triage with an accent on AI-driven user experience and clinical safety. Focus on defining conversational AI behavior, optimizing conversion funnels, and translating complex clinical requirements into seamless product experiences.
Location: Hybrid in New York, NY
Compensation: $150,000 - $200,000 USD
Company
provides an AI-powered virtual care engine that partners with leading health systems to modernize primary virtual care clinics.
What you will do
- Own the roadmap and end-to-end patient journey for PatientGPT across web and mobile platforms.
- Define AI-driven conversation behaviors, including questioning strategies, explanations, and escalation paths.
- Collaborate with clinical, design, and ML teams to implement clinical safety requirements into the product experience.
- Analyze conversation data and funnel metrics to identify and resolve patient friction points.
- Manage stakeholders and negotiate with clinical and executive leaders at partner health systems.
Requirements
- 4+ years of PM experience shipping consumer or B2B2C software.
- Experience with AI/ML products and a deep understanding of model behavior and evaluations.
- Strong analytical fluency with the ability to independently pull data and define success metrics.
- Exceptional written communication skills for creating alignment across teams.
- Comfort operating in regulated, high-stakes environments.
- Experience presenting to and negotiating with external stakeholders.
Nice to have
- Healthcare or health tech experience, including EHR integrations and clinical workflows.
- Experience building conversational AI or chat-based products.
- Consumer growth expertise focusing on funnels, activation, and retention.
- Hands-on experience with LLM evaluation, prompt design, or model behavior testing.
Culture & Benefits
- Hybrid work schedule with weekly company lunches and stocked fridges.
- Comprehensive benefits including 401k, health, dental, and vision insurance.
- Generous paid time off: 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days.
- Equity through stock options for all full-time employees.
- Paid parental leave and commuter benefits.
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