Name Screening Lead (Fintech)

Location: Kuala Lumpur

Company

Airwallex is a unified payments and financial platform that empowers global businesses with integrated solutions for accounts, payments, and treasury management.

What you will do

• Manage team performance by overseeing SLA, RFI rate, utilization, and quality pass rates.
• Oversee daily name screening operations and conduct detailed risk analysis to identify threats.
• Drive initiatives to enhance operational processes and proactively develop SOPs.
• Manage workforce allocation, headcount planning, and cost control to meet 24/7 demands.
• Lead hiring processes, including interviewing and performance tracking for new hires.
• Provide regular reporting on team performance and project progress to senior management.

Requirements

• 3–5 years of solid experience in name screening.
• 1–2 years of experience managing a team of at least 10 people.
• Strong fluency in English (written and spoken).
• Deep understanding of compliance processes and risk control frameworks across the account lifecycle.
• Strong analytical skills and confidence in processing data.
• Must be based in Kuala Lumpur.

Nice to have

• Proficiency in SQL, Excel, and PowerPoint.

Culture & Benefits

• Culture of founder-like energy, true ownership, and accelerated learning.
• Collaborative environment focusing on solving complex, high-visibility problems.
• Emphasis on using AI to work smarter and solve problems faster.
• Global scale operation with teams across 26 offices worldwide.