2 months ago
Lifecycle Marketing Manager (AI)
122 000 - 163 000$
Match & Cover letter
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Job description
Text:
TL;DR
Lifecycle Marketing Manager (AI): Building and scaling CRM infrastructure and lifecycle programs from the ground up to drive revenue and user retention for a massive global community with an accent on Braze instance overhaul and experimentation. Focus on designing complex user journeys, optimizing freemium-to-paid conversion, and leveraging AI to scale marketing operations.
Location: Must be based in New York, NY (Hybrid: in-office Tuesdays and Thursdays).
Salary: $122,000 – $163,000 (US-based).
Company
is an AI-native social platform serving over 15 million monthly active users within the global LGBTQ+ community.
What you will do
- Build and execute always-on lifecycle programs covering onboarding, retention, monetization, and reactivation.
- Own the experimentation roadmap, including hypothesis generation, launch, and iteration to drive subscription revenue.
- Overhaul and maintain the Braze CRM infrastructure, ensuring clean architecture and documented user journeys.
- Partner cross-functionally with Product, Brand, Data, and Engineering on GTM strategies and feature launches.
- Develop scalable processes for request intake, prioritization, and quality assurance.
Requirements
- Must be based in or able to work from the New York office (Hybrid: Tuesdays and Thursdays).
- Proven experience in lifecycle marketing, specifically with subscription or freemium social/dating apps.
- Hands-on experience rebuilding or managing complex CRM infrastructure (Braze preferred).
- Strong analytical mindset with a focus on experimentation and data-driven decision-making.
- Ability to work in a fast-paced, high-ownership environment with an IC mindset.
- Active interest in integrating AI tools into marketing workflows.
Culture & Benefits
- Full premium coverage for health, dental, and vision insurance.
- Up to $300,000 in fertility and family-building support.
- 401(k) retirement plan with 6% match and immediate vesting.
- Flexible vacation policy plus two company-wide rest weeks per year.
- Monthly stipends for cell phone, internet, wellness, food, and commuting.
- Industry-leading gender-affirming care offerings.
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