Technical Writer (Fintech)

TL;DR

Technical Writer (Fintech): Creating and maintaining high-quality documentation for Stripe's financial infrastructure platform with an accent on API guides, conceptual overviews, and developer tutorials. Focus on collaborating with product teams to ensure accuracy and implementing innovative ways to deliver technical content.

Location: Must be based in or able to work from South San Francisco or Seattle

Salary: $135,800 - $203,800

Company

Stripe is a global financial infrastructure platform designed to help businesses accept payments and grow their revenue online.

What you will do

• Document Stripe products through conceptual overviews, task-based guides, APIs, and tutorials.
• Maintain content quality by curating information, incorporating user feedback, and analyzing performance.
• Partner with developers, product teams, and support engineers to ensure technical accuracy.
• Implement new methods for authoring, analyzing, and interacting with technical content.
• Work autonomously in a dynamic environment to support multiple product launches.

Requirements

• 4+ years of professional technical writing experience.
• Proficiency in HTML and Markdown.
• Conversant with Git and VSCode.
• Ability to communicate complex technical concepts clearly and precisely.
• Strong collaborative skills to partner with other technical writers and cross-functional teams.

Nice to have

• Experience with backend languages such as Ruby, Go, Python, PHP, Node, or Java.
• Experience managing large information architecture projects.
• Experience balancing multiple concurrent product launches.

Culture & Benefits

• Opportunity to work on a platform that powers the global internet economy.
• Collaborative environment focused on developer experience and product quality.
• Emphasis on autonomy and innovation in documentation practices.