Back Office Administrator (Fintech)

TL;DR

Back Office Administrator (Fintech): Managing client financial transactions and account verification processes with an accent on fraud prevention and regulatory compliance. Focus on executing high-volume deposit/withdrawal requests and maintaining operational integrity within a 24/7 rotating shift environment.

Location: Must be based in or able to relocate to Larnaca, Cyprus. The role requires 24/7 shift rotation, including nights and weekends.

Company

hirify.global is an internationally acclaimed multi-asset broker providing advanced trading tools and platforms to a global client base.

What you will do

• Process and monitor client deposits, withdrawals, and internal fund transfers.
• Conduct thorough investigations to ensure compliance with anti-fraud policies.
• Verify KYC documentation and manage account activation processes.
• Communicate with banks and payment processors to resolve funding issues.
• Assist clients with general finance-related inquiries via email.
• Prepare daily reports on payment gateway balances for accounting reconciliation.

Requirements

• Must be able to work 24/7 rotating shifts, including nights and weekends.
• Must be eligible to work in Cyprus (visa sponsorship and relocation assistance available).
• 1+ years of experience in a similar back-office or operations role.
• Good command of English (oral and written).
• Basic computer literacy.

Nice to have

• Experience within the FX industry or funding operations.
• Proficiency in additional languages.

Culture & Benefits

• Hybrid work model with 2 days working from home.
• Comprehensive health and life insurance.
• Provident fund after trial period.
• Up to 30 days of paid annual leave and birthday leave.
• Training and education allowance with Udemy Business access.
• Gym membership and monthly food vouchers.