Chief of Staff (Fintech)

TL;DR

Chief of Staff (Fintech): Driving strategic execution and operational cadence for the expansion of a finance super app with an accent on aligning leadership and solving cross-functional blockers. Focus on translating high-level strategy into measurable progress through OKRs, decision tracking, and high-impact special projects.

Location: Hybrid: Must be based in Japan and work from the Tokyo office at least 3 days per week

Company

A leading insurance platform in Southeast Asia expanding into a comprehensive finance super app to help people plan, save, and grow their money.

What you will do

• Drive strategic execution across finance super app priorities.
• Build and manage operating rhythm, including OKRs, leadership updates, and accountability tracking.
• Coordinate major workstreams across product, engineering, licensing, market expansion, and operations.
• Prepare concise decision memos and performance reviews for the board and leadership.
• Identify gaps, risks, and dependencies to prevent serious project blockers.
• Own special projects requiring senior judgment and cross-functional authority.

Requirements

• Strong operational experience driving strategic execution across multiple teams.
• Ability to operate in ambiguity and work directly with founders, CEOs, and senior stakeholders.
• Capacity to move from high-level strategy to detailed execution without loss of quality.
• Strong writing, business analysis, and problem-solving skills.
• Strong English communication skills are required as the main working language.
• Experience in startups, consulting, strategy, or fintech is a strong advantage.

Culture & Benefits

• High-ownership environment with a strong bias for action and low ego.
• International team with over 20 nationalities.
• Culture focused on building next-generation products rather than maintaining the status quo.
• Hybrid work model combining remote flexibility with office collaboration.

Hiring process

• Online assessment or practical task.
• Technical interview.
• Final round with the CEO.