Payment Operations Specialist (iGaming)

TL;DR

Payment Operations Specialist (iGaming): Supporting the launch of payment service providers and optimizing transaction lifecycles with an accent on payment performance analysis and routing. Focus on maintaining operational stability, improving transaction success rates, and collaborating with international PSPs.

Location: Remote (Global)

Company

hirify.global is a leading business advisory and services group specializing in the iGaming and Entertainment sectors.

What you will do

• Support the launch of new payment service providers (PSPs) and payment methods.
• Manage and optimize online payment flows and transaction lifecycles.
• Analyze payment performance, routing, and key operational metrics using data.
• Collaborate with international partners and internal teams to enhance customer experience.
• Maintain the stability of payment operations within a dynamic environment.
• Drive operational improvements and ensure high payment experience quality.

Requirements

• 2+ years of experience in Payments Operations, Billing, or Payment Support.
• Solid understanding of online payment systems, PSPs, and technical integrations.
• Advanced proficiency in Microsoft Excel and Tableau.
• English: B2 (Upper-Intermediate) or higher required.
• Experience working with financial and transactional data.

Nice to have

• Experience in the iGaming industry.

Culture & Benefits

• Global Medical Coverage and comprehensive health and wellness focus.
• Benefits programs including compensation for gym, stomatology, and psychological services.
• Performance-driven rewards and professional growth opportunities.
• Flexible and dynamic work environment.