Senior Technical Account Manager (Postgres)

TL;DR

Senior Technical Account Manager (Postgres): Building and maintaining post-sales relationships with large, complex customers adopting Postgres and AI solutions with an accent on technical advisory, architecture guidance, and project management. Focus on driving successful outcomes, troubleshooting complex issues, and serving as the primary technical point of contact for senior leadership.

Location: Must be based in the EMEA region

Company

EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud.

What you will do

• Establish close working relationships with customer senior technical leadership as a trusted advisor.
• Help customers maximize the value of their Postgres investment and deploy effective strategies.
• Provide technical leadership for major initiatives including solutions consulting and architecture guidance.
• Maintain deep functional and technical knowledge of the entire EDB product line.
• Provide clear product feedback to internal teams based on customer requirements.
• Document best practices for developing and deploying EDB solutions.

Requirements

• Spanish language proficiency required for customer communication.
• Must be based in the EMEA region.
• At least eight years of hands-on experience with Postgres, Oracle, DB2, or MS SQL Server.
• Advanced technical skills in data management, operating systems, cloud technologies, and architecture.
• Knowledge of data analytics and AI/ML concepts.
• Experience with Kubernetes.
• Ability to travel up to 25% of the time.

Culture & Benefits

• Commitment to employee well-being with access to health and wellness resources via CuraLinc.
• Wellness Fridays program extending through December 2026.
• Inclusive and diverse workplace culture built on trust and respect.
• Support for work-life balance and professional growth.