Ops Analyst I

TL;DR

Ops Analyst I (Business Analytics): Managing and improving Transaction Services operations with an accent on project coordination, operational efficiencies, and compliance with federal regulations. Focus on small-scale project management, fraud detection database updates, and supporting commercial banking operations.

Location: Jacksonville, Florida, United States

Salary: $25.75 - $38.50 USD per hour

Company

hirify.global is a leading global financial institution and the fifth largest bank in North America by branches, serving over 27 million households and businesses.

What you will do

• Coordinate and assist with strategic projects focused on Transaction Services and bank operations.
• Identify, develop, and implement operational efficiencies and improvements.
• Manage small-scale projects involving external vendors and communicate project status to senior management.
• Update fraud detection databases and support ATM project conversions.
• Provide day-to-day business partner support for lenders and Treasury Management Services.
• Train employees and assist with audit investigations.

Requirements

• Location: Must be based in Jacksonville, Florida, United States
• High School Diploma or equivalent with 1-3 years of related experience.
• Strong technical skills including database and spreadsheet proficiency.
• Experience coordinating multidimensional projects and effective communication skills.
• Ability to comply with federal regulations, bank policies, and risk management standards.

Culture & Benefits

• Comprehensive total rewards package including base salary, variable compensation, health and well-being benefits, and paid time off.
• Regular career development conversations, training programs, and mentoring opportunities.
• Supportive and respectful workplace valuing diversity and inclusion.
• Training and onboarding sessions to ensure success in the role.

Hiring process

• Interview scheduling for candidates of interest.
• Communication of outcomes via email or phone.
• Accommodation available for applicants with disabilities upon request.