8 часов назад
VIP Manager (Polish)
Вакансия из Telegram канала - Мэтч & Сопровод
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Описание вакансии
#vacancy #job #VIPManager #igaming
VIP Manager (Polish)
#Location: Poland (remote) / relocation to Cyprus available
#Workformat: Remote / Office-based, full-time
#Experience: 1+ year of experience within iGaming (casino/sportsbook is a plus) with Tier 1 markets.
#Languages: English B2, Polish B2
Key Responsibilities:
- Relationship Management: Develop and nurture strong, long-term relationships with VIP players, acting as their primary point of contact.
- Personalized Service: Deliver tailored support and communication through multiple channels (phone, email, WhatsApp, SMS, live chat).
- Player Retention: Design and execute retention strategies to maximize player lifetime value and reduce churn.
- Exclusive Promotions & Campaigns: Collaborate with marketing and product teams to create exclusive offers, promotions, and events for VIP customers.
- Hospitality & Events: Organize and oversee VIP hospitality initiatives, including physical gifts, special events, and unique experiences that strengthen loyalty.
- Performance Monitoring: Track, analyze, and report on VIP player activity, providing insights and recommendations to management.
Send your CV to 📨
VIP Manager (Polish)
#Location: Poland (remote) / relocation to Cyprus available
#Workformat: Remote / Office-based, full-time
#Experience: 1+ year of experience within iGaming (casino/sportsbook is a plus) with Tier 1 markets.
#Languages: English B2, Polish B2
Key Responsibilities:
- Relationship Management: Develop and nurture strong, long-term relationships with VIP players, acting as their primary point of contact.
- Personalized Service: Deliver tailored support and communication through multiple channels (phone, email, WhatsApp, SMS, live chat).
- Player Retention: Design and execute retention strategies to maximize player lifetime value and reduce churn.
- Exclusive Promotions & Campaigns: Collaborate with marketing and product teams to create exclusive offers, promotions, and events for VIP customers.
- Hospitality & Events: Organize and oversee VIP hospitality initiatives, including physical gifts, special events, and unique experiences that strengthen loyalty.
- Performance Monitoring: Track, analyze, and report on VIP player activity, providing insights and recommendations to management.
Send your CV to 📨
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