Salesforce Commerce Cloud Specialist (AMS)

TL;DR

Salesforce Commerce Cloud (SFCC) Specialist (AMS): Managing and optimizing mission-critical eCommerce platforms with an accent on incident resolution, technical analysis, and platform stability. Focus on performing SIT/UAT testing, managing integrations, and ensuring high-performance digital customer journeys within a managed services environment.

Location: Mexico City, Mexico (Hybrid)

Company

hirify.global is a global technology services provider that designs, builds, manages, and modernizes the mission-critical technology systems that the world depends on every day.

What you will do

• Diagnose and resolve technical and functional incidents within the Salesforce Commerce Cloud (B2C) environment.
• Validate platform performance, business rules, and custom components to ensure seamless browsing and purchasing processes.
• Collaborate with cross-functional teams to manage fixes, enhancements, and technical interdependencies.
• Configure and customize SFCC using Business Manager, Script Editor, and OCAPI.
• Execute technical and functional testing (SIT/UAT) and oversee release support and post-deployment stabilization.
• Document findings and technical recommendations to ensure operational traceability and continuous improvement.

Requirements

• Proven experience with Salesforce Commerce Cloud (B2C) administration, configuration, and customization.
• Strong proficiency in web development technologies including HTML, CSS, and JavaScript.
• Deep understanding of eCommerce integrations such as payment gateways, inventory, and order management systems.
• Experience with technical analysis, log review, and error identification.
• Familiarity with support and collaboration tools like Jira or ServiceNow.
• Ability to work effectively in a hybrid environment and communicate clearly with technical and business stakeholders.

Nice to have

• Experience in AMS or production support environments.
• Background in the retail or fashion industry.
• Participation in eCommerce platform implementations or major upgrades.

Culture & Benefits

• Dynamic, hybrid-friendly work culture focused on well-being and professional growth.
• Access to extensive learning opportunities and certifications from Microsoft, Google, and Amazon.
• Comprehensive Be Well programs supporting financial, mental, physical, and social health.
• Inclusive environment emphasizing belonging and shared success.
• Opportunities to work with global clients on complex, mission-critical systems.