Forward Deployed Product Engineer (AI)

TL;DR

Forward Deployed Product Engineer (AI): Deploying production AI agents into large-scale logistics companies with an accent on system integrations and real-world operational workflows. Focus on reverse engineering undocumented APIs, debugging complex production failures, and turning customer-specific solutions into reusable product features.

Location: Onsite in San Francisco or New York (5 days/week)

Salary: $160,000 - $200,000

Company

hirify.global is an AI-driven logistics startup building AI agents to automate manual supply chain workflows and increase global efficiency.

What you will do

• Reverse engineer undocumented APIs, ERPs, TMS platforms, and internal tools.
• Design and build integrations between customer systems and the AI platform.
• Debug production failures across distributed systems, authentication layers, and data pipelines.
• Own end-to-end customer deployments from technical discovery to production stability.
• Identify recurring implementation patterns and convert them into reusable product capabilities.
• Partner with engineering and product teams to shape the roadmap based on customer needs.

Requirements

• 2–5 years of experience building and owning production systems in high-growth startups.
• Strong experience with APIs, integrations, authentication systems, and event-driven architectures.
• Proven ability to debug complex systems in production environments.
• Ability to operate effectively in ambiguous environments with incomplete documentation.
• Strong communication skills to build trust with technical and non-technical stakeholders.
• Must be based in or able to work onsite in San Francisco or New York.

Nice to have

• Experience working directly with customers.

Culture & Benefits

• Generous salary and competitive equity for all staff.
• Comprehensive health, vision, and dental benefits.
• 401k option and flexible PTO.
• Daily catered lunches and monthly happy hours.
• Yearly learning and development stipend.
• Annual company offsites and commuter benefits for Bay Area employees.