Senior Applications Engineer (Pega)

TL;DR

Senior Applications Engineer (Pega): Designing and implementing features for customer service applications with an accent on architecture, scalability, and product quality. Focus on building robust models, managing complex integrations, and applying critical thinking to AI-generated outputs to ensure production readiness.

Location: US - Massachusetts - Waltham

Salary: $96,800 – $144,800 annually

Company

hirify.global is a leading provider of AI-powered decisioning and workflow automation software for enterprise customer service.

What you will do

• Contribute to the design and development of features that enable customers to maintain a competitive edge.
• Visualize vertical application scenarios and design robust data and process models.
• Assess the impact of enhancements across multiple vertical applications to drive optimal solutions.
• Implement best design and coding practices to ensure backward compatibility and seamless cloud upgrades.
• Carry out proof of concepts and spikes for complex use cases.
• Collaborate with Product Managers to align business goals with technical implementation results.

Requirements

• 4-6 years of software development experience.
• Strong technical proficiency in Pega PRPC (version 8 and above).
• Bachelor's or Master's degree in Computer Science, Computer Engineering, or Electrical Engineering.
• Experience with integration technologies including XML, JSON, REST, and SOAP.
• Must be based in or authorized to work in the US (Waltham, MA).

Nice to have

• Exposure to Low-Code development environments.

Culture & Benefits

• Competitive global benefits program including pay, bonus incentives, and employee equity.
• Environment that actively invests in AI-enabled learning and responsible innovation.
• Innovative, inclusive, agile, and flexible work atmosphere.
• Continuous learning and professional development opportunities.