Senior Payment Operation Specialist (iGaming)

TL;DR

Senior Payment Operation Specialist (iGaming): Managing and optimizing payment processing operations for an international gaming platform with an accent on payment method availability and transactional flow stability. Focus on investigating payment-related issues and coordinating with providers to ensure seamless financial transactions for Latin American markets.

Location: Remote (Anywhere)

Company

An international online gaming company specializing in sports betting and casino services with a strong focus on the Latin American market.

What you will do

• Oversee payment processing operations within the assigned market to ensure stability.
• Maintain and monitor the smooth performance and availability of various payment methods.
• Identify, investigate, and escalate payment-related issues to internal teams and external providers.
• Coordinate payment processing requests and inquiries with customer support and marketing stakeholders.

Requirements

• 3+ years of experience as a billing or payments specialist in the online payments sector.
• Strong ability to handle numbers and process complex financial or transactional information.
• Advanced proficiency in Microsoft Excel and MS Office software.
• Solid understanding of online payment technical integrations, funnels, and flows.
• Proven experience in written and oral communication with foreign customers or partners.

Culture & Benefits

• Global medical coverage and a strong focus on health and wellness.
• Benefits programs covering gym memberships, stomatology, and psychological services.
• Performance-driven rewards and clear professional growth opportunities.
• Dynamic work environment within a scaling international company.