Payment Operations Manager (iGaming)

TL;DR

Payment Operations Manager (iGaming): Managing and optimizing payment flows and provider integrations with an accent on acceptance rate analysis and balance management. Focus on improving payment funnel efficiency, establishing monitoring procedures, and ensuring stable transactional operations.

Location: Anywhere (Remote)

Company

hirify.global is a leading business advisory and services group specializing in the iGaming and Entertainment industry.

What you will do

• Monitor payment methods and escalate technical issues to providers and internal teams.
• Analyze acceptance rates to optimize payment method allocation and transaction volumes.
• Manage available balances across payment methods and initiate timely top-ups.
• Develop backup/contingency plans and monitoring guidelines for support teams.
• Report daily and weekly payment activities and issues to the Head of Operations.
• Partner with the BI department to enhance internal reporting and track critical business metrics.

Requirements

• 2+ years of experience as a billing or payments manager in online payments.
• Advanced proficiency in Excel and MS Office software.
• Solid understanding of technical integrations, funnels, and payment flows.
• Experience in professional written and oral communication with international partners.
• English: Upper-Intermediate (B2) proficiency required.
• Deep knowledge of transactional systems and payment services.

Nice to have

• Experience working within the iGaming industry.

Culture & Benefits

• Global medical coverage and a strong focus on health and wellness.
• Compensation for gym, stomatology, and psychological services.
• Performance-driven rewards and incentives.
• Dynamic work environment with professional growth opportunities.