Smart Office Support Engineer (IT Team)

Location: Paphos, Cyprus

Company

hirify.global offers an international working environment supporting modern workplace technologies.

What you will do

• Provision, configure, and deploy laptops and workstations for employees.
• Provide onsite and remote support for hardware, software, connectivity, Windows, productivity tools, and mobile devices.
• Support and troubleshoot CCTV, face recognition, access control, video conferencing, and meeting room systems.
• Perform routine morning checks of smart office systems and coordinate with vendors, service providers, and technical experts.
• Maintain accurate documentation of systems, procedures, and support activities.

Requirements

• Genuine interest in technology, problem-solving ability, and willingness to learn new systems.
• Good communication and customer service skills, with the ability to explain technical concepts to non-technical users.
• English proficiency required.
• Experience with Microsoft Windows administration, Active Directory, hardware support, basic networking, video conferencing, access control, CCTV, or mobile device support.
• Driving license and own car for additional mobility when needed.

Nice to have

• Russian or Greek language skills.
• Experience supporting users in a corporate environment or working with enterprise IT systems.
• Experience with ticketing systems and knowledge of cybersecurity best practices.
• Methodical diagnostic approach rather than relying solely on documentation.

Culture & Benefits

• Professional and international working environment.
• Competitive salary.
• Opportunity for professional growth and development.
• 21 days of paid annual leave.
• 40 working hours of paid sick leave per year.
• Public holidays in accordance with the Cyprus Public Holiday calendar.