Smart Office Support Engineer (IT)

TL;DR

Smart Office Support Engineer (IT): Maintaining and supporting modern workplace technologies and IT infrastructure with an accent on smart office systems, hardware deployment, and end-user support. Focus on troubleshooting access control, video conferencing, and ensuring seamless connectivity for employees.

Location: Onsite in Paphos, Cyprus

Company

hirify.global is a company with a dedicated IT Product department focusing on modern workplace technologies.

What you will do

• Provision, configure, and deploy laptops and workstations for employees.
• Provide onsite and remote IT support for hardware, software, and connectivity issues.
• Maintain and troubleshoot CCTV, Face Recognition, and Access Control systems.
• Manage video conferencing solutions and perform routine system checkups.
• Coordinate with vendors and external service providers for technical maintenance.
• Maintain accurate documentation of systems, procedures, and support activities.

Requirements

• Genuine interest in technology and strong problem-solving abilities.
• Strong communication skills and professional customer service attitude.
• English proficiency.
• Valid driving license and own car for mobility.
• Ability to explain technical concepts to non-technical users.

Nice to have

• Experience with Microsoft Windows administration and Active Directory.
• Basic networking knowledge (IP addressing, DNS, DHCP, Wi-Fi).
• Familiarity with CCTV, Face ID, or Access Control systems.
• Experience with corporate ticketing systems and cybersecurity best practices.

Culture & Benefits

• Professional and international working environment.
• Opportunities for professional growth and development.
• Modern office located in Paphos.
• 21 days of paid annual leave and 40 hours of paid sick leave per year.
• Public holidays according to the Cyprus Public Holiday calendar.