Senior Analyst (Retailer Insights)

TL;DR

Senior Analyst (Retailer Insights): Delivering retail measurement insights and analysis for clients in South Africa with an accent on data-driven decision-making and service excellence. Focus on managing client deliverables, promoting self-service analytics tools, and transforming customer experience through deep analytical expertise.

Location: Capetown, South Africa

Company

hirify.global is the world’s leading consumer intelligence company, providing a complete understanding of consumer buying behavior and revealing new pathways to growth.

What you will do

• Deliver value-added analysis to Retailer clients in a timely manner, aligned with strategic business priorities.
• Provide performance overview and business issue analysis to support client decision-making.
• Promote the use of self-service analytics platforms like NIQ Connect and NIQ Discover among clients.
• Collaborate with Consulting Leads and Operations teams to improve service delivery and customer experience.
• Develop deep knowledge of hirify.global RMS solutions to provide actionable insights.
• Support the creation of thought leadership materials and account team presentations.

Requirements

• Degree in Statistics or a related field (Masters degree preferred).
• Excellent analytical, numeric, and logical thinking skills.
• Strong communication and presentation abilities.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Ability to work independently and effectively within a team.
• Fluent in spoken and written English.

Culture & Benefits

• Flexible working environment.
• Access to LinkedIn Learning for professional development.
• Employee-Assistance-Program (EAP) for personal support.
• Volunteer time off opportunities.
• Dynamic, international, and solution-oriented work environment.