Assistant Product Manager (HPE)

TL;DR

Assistant Product Manager (HPE): Providing administrative and operational support to the product management team with an accent on customer inquiries and order processing. Focus on coordinating logistics, handling data reporting, and ensuring efficient communication between resellers and internal teams.

Location: Kwun Tong, Hong Kong

Company

hirify.global is a leading global technology company facilitating the worldwide IT sales channel by connecting manufacturers and cloud providers with B2B technology experts.

What you will do

• Provide administrative support to the product management team.
• Handle reseller and customer inquiries via email and telephone.
• Manage logistics and order processing duties.
• Coordinate with resellers' logistics teams to resolve inquiries and problems.
• Support product managers with events, campaigns, reporting, and documentation.

Requirements

• Diploma or Degree in Business Administration (IT industry preferred).
• 1–2 years of experience in customer or service support, ideally in the IT/Technical industry.
• Strong verbal and written communication and interpersonal skills.
• Proficiency in MS Excel, specifically pivot tables and V-Look Up.
• High sensitivity to numbers and strong attention to detail.
• Problem-solving mindset with the ability to work both independently and as a team player.