Product Communications Manager (SaaS)

TL;DR

Product Communications Manager (SaaS): Developing and executing a year-round product storytelling strategy to highlight product innovation and user impact with an accent on narrative shaping and media visibility. Focus on elevating product leaders, managing global reviews and awards, and translating complex product insights into compelling stories.

Location: Based in Sydney, Australia (Hybrid)

Company

Global communications team shaping how Canva is understood globally across customers, employees, investors, regulators, and the media.

What you will do

• Execute a product storytelling strategy to highlight the breadth of Canva's products and the problems they solve.
• Build platforms for product leaders through media opportunities, content, and speaking engagements.
• Lead global product reviews, rankings, and awards programs to strengthen brand credibility.
• Partner with Product Marketing to evolve messaging and positioning aligned with the company's vision.
• Transform data-driven product insights and user behaviors into compelling narratives.
• Support major product launches across earned and owned channels.

Requirements

• Strong experience in product, consumer technology, or tech communications.
• Track record of developing product stories and securing coverage across leading outlets.
• Ability to translate product priorities and positioning into communications strategies.
• Deep understanding of the product reviews and awards landscape.
• Exceptional writing and storytelling skills for various formats (pitches, press releases, briefings).
• Experience preparing senior leaders for media engagements and keynote presentations.

Culture & Benefits

• Hybrid way of working providing flexibility to work remotely and on-campus.
• Fast-paced environment emphasizing ownership and clarity in ambiguous situations.
• Inclusive hiring culture focusing on experience, skills, and passion.
• Virtual interview process.