Field Service Technician II

TL;DR

Field Service Technician II: Installing, servicing, and upgrading customer equipment onsite with an accent on diagnosing technical issues, troubleshooting equipment and controls, and configuring hardware and embedded software components. Focus on routine maintenance, testing, customer training, and frequent travel to customer sites.

Location: Denver, CO, United States

Salary: USD 19.23 - USD 23 per hour

Company

hirify.global supports businesses with digital transformation and automation across physical and digital channels.

What you will do

• Install, service, or upgrade equipment at customer locations onsite
• Diagnose technical issues, troubleshoot problems, and ensure effective functioning of equipment and controls
• Configure hardware and embedded software components after installation
• Perform routine maintenance and testing to troubleshoot and resolve issues
• Train and guide customers on proper operation and maintenance; provide progress updates during service or downtime
• Maintain tools and manage replacement parts and equipment stock; mentor/train junior technicians

Requirements

• High School Diploma/GED or equivalent work experience
• Valid driver’s license with a clean driving record
• Ability to read technical diagrams, manuals, and schematics
• Experience diagnosing and repairing base-level equipment; ability to diagnose and repair mid-level equipment
• Ability to lift or move 50 lbs within OSHA guidelines
• Willingness to travel to customer sites frequently (up to 100%)

Culture & Benefits

• Flexible work model with a hybrid work approach (office and remote setup)
• 24/7 online learning platform for continuous growth
• Comprehensive Total Rewards covering wellness and work/life balance
• Employee assistance program for mental health support
• Inclusive community and philanthropy program