Operational Onboarding Manager
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Operational Onboarding Manager (HealthTech): Managing the onboarding process for large B2B clients to ensure a seamless transition to the platform with an accent on stakeholder relationship management and digital transformation. Focus on leading onboarding workshops, training HR/Payroll administrators, and optimizing operational processes.
Location: Must be based in France (fiscal residence)
Company
is a prevention insurance company that integrates insurance, prevention, and care into a single user experience.
What you will do
- Serve as the dedicated specialist for the largest clients during their critical onboarding phase.
- Lead comprehensive onboarding workshops and provide hands-on training for HR and Payroll administrators on the company dashboard.
- Manage complex processes including payroll integration, employee affiliation, and billing setup.
- Collaborate with Key Account Managers, Customer Success Managers, and Engineering to resolve issues proactively.
- Contribute to process improvements, tool optimization, and organizational methods as part of specific projects.
Requirements
- Fiscal residence in France.
- Full working proficiency in French and English (written and spoken).
- Previous experience in B2B customer-facing roles, such as Customer Success, teaching, or communication.
- Ability to navigate technology with confidence and embrace digital tools.
- Strong problem-solving skills and ability to structure complex problems into solutions.
- Excellent organization and time management skills to handle competing priorities autonomously.
Nice to have
- Existing understanding of the French healthcare system.
Culture & Benefits
- Generous equity packages complementing the base salary.
- Flexible work arrangement: choice of HQ office, sponsored co-working hubs, or full-remote experience with home office sponsorship.
- Top-of-the-range equipment including Macbook Pro and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours.
- Comprehensive health insurance (100% for employees and children).
- Dedicated professional coaching for every employee from day one.
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