Product Owner (Client Experience)

TL;DR

Product Owner (Client Experience): Shaping and improving the post-payment customer journey for a global digital product with an accent on activation, user engagement, and discovery flows. Focus on designing data-driven solutions to reduce friction, optimize recommendation logic, and increase user satisfaction across multiple global markets.

Location: Must be based in Chile

Company

hirify.global is an AI-powered recruitment platform connecting candidates with global opportunities.

What you will do

• Own and improve the post-payment customer journey to ensure users reach meaningful engagement quickly.
• Increase user activation by optimizing matching, discovery, and communication flows.
• Identify friction points in user behavior and design data-driven solutions to improve relevance.
• Define and refine customer segmentation strategies to tailor product experiences.
• Collaborate with analytics, engineering, and design teams to test hypotheses and iterate on features.
• Develop engagement and reactivation mechanics including personalization and gamification tools.

Requirements

• Must be based in Chile
• Fluent Russian is required
• Strong experience in B2C product management with complex discovery or matching systems.
• Proven track record of improving user activation and time-to-value in digital products.
• Solid understanding of customer journey design in subscription-based environments.
• Experience with data-driven development, experimentation, and A/B testing.

Culture & Benefits

• Fully remote work opportunity.
• 28 calendar days of annual vacation plus 7 wellness days.
• Annual training and development support with 50% coverage.
• Health support allowance of up to $1,000 gross per year.
• Workplace support budget of up to $1,000 every 3 years for home office setup.
• Internal gamified recognition system with rewards.