Senior DevOps Engineer (SaaS)

Senior DevOps Engineer

Company

Incode

Conditions

Full-time Senior 🌎 World 💻 Development 🏠 Remote Job description

What You’ll Own & Drive

• Production Kubernetes - Operate, scale, and evolve cloud-native infrastructure with a strong bias toward reliability, observability, and automation.
• Infrastructure as Code - Build and maintain Terraform and Helm Charts with real depth, driving consistency and repeatability across environments.
• CI/CD at Scale - Implement and maintain pipelines that are fast, secure, and developer-friendly, shortening the path from merge to deploy.
• Incident Response & Root Cause - Lead incidents when they hit, run blameless post-incident learning, and ship the durable fix - not just the patch.
• Observability That Earns Trust - Improve monitoring and alerting to cut noise, surface real signal, and reduce on-call burnout.
• Pragmatic Security & Compliance - Partner with security to implement controls that hold up to audit without crippling velocity, keeping secrets management, access controls, and network boundaries sane and defensible.
• Developer Experience - Treat operational pain as a bug. Automate, document, and pave the road for the engineers shipping on top of your platform.
• On-Call Ownership - Participate in the team’s weekly 24x7 rotation (handoff Mondays ~11am PT). Respond promptly, escalate cleanly, and own customer-impacting issues through to resolution.

Who You Are

• Production Owner - You don’t need constant direction and don’t wait to be told something is broken. You go look.
• Pragmatic Operator - You’re opinionated but optimize for outcomes, not ideology. You push back when something is unsafe or short-sighted, and concede when you’re wrong.
• Automation Mindset - You document and automate what matters. Tribal knowledge is a bug. Manual runbooks are a smell.
• Clear Communicator - You can explain an outage, a tradeoff, or a risk to engineers, security, and leadership without losing nuance or hiding behind jargon.
• Quiet Reliability - You take pride in the unsexy work: clean rollbacks, sane secrets, quiet alerts, repeatable deploys.
• Engaged Teammate - You show up in team discussions, design reviews, and task refinement. This isn’t a tickets-only seat.

Your Background

• 7+ years of experience in DevOps, SRE, or infrastructure engineering roles.
• Strong hands-on experience operating Kubernetes in production - not just standing it up.
• Deep familiarity with at least one major cloud provider (AWS strongly preferred).
• Proven depth in Infrastructure as Code - Terraform and Helm Charts are essential, not nice-to-haves.
• Experience implementing and maintaining CI/CD systems at scale.
• Strong Linux fundamentals and real production debugging skills.
• Comfortable with a weekly 24x7 on-call rotation and the responsiveness it demands.
• Nice to have: Experience operating MongoDB, PostgreSQL, or other stateful systems in production.
• Familiarity with security tooling, certificate management, or compliance frameworks.
• Background in SaaS operations or environments with real uptime, security, or regulatory stakes.
• Track record of improving developer experience through tooling and automation.

Tech Stack & Team

Production Kubernetes, Terraform, Helm, AWS, CI/CD tooling, Linux, monitoring/observability tooling, security tooling, secrets management, on-call rotation.

Benefits & Perks

• Flexible Working Hours & Workplace
• Open Vacation Policy
• Equal Opportunities: Incode is an equal opportunity employer with a diverse, inclusive, global team.
• Reasonable accommodations available throughout the hiring process

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