Support Engineer (SAP FICO)

TL;DR

Support Engineer (SAP FICO): Provide remote-based support for mission-critical SAP FI/CO and S/4HANA Financials, focusing on diagnosing complex issues across highly-configured environments. Focus on ABAP debugging, troubleshooting New GL/AR/AP/AA, and delivering tested fixes while supporting 24x7x365 operations.

Location: Remote (Malaysia)

Company

hirify.global provides end-to-end enterprise software support and innovation solutions for Oracle, SAP, and VMware.

What you will do

• Research, troubleshoot, and resolve complex customer issues using SAP functional and technical expertise.
• Support SAP Finance and Controlling processes (New GL, AR, AP, AA) for global clients.
• Assist with customer customizations and share implementation and best-practice guidance.
• Develop, test, package, and deliver fixes for critical product defects, including ABAP debug and tracing.
• Create scripts to identify, analyze, and correct data issues.
• Manage assigned key accounts as a technical/functional advisor and provide hands-on support via remote connectivity or test environments.

Requirements

• Location: Remote from Malaysia
• 6+ years of relevant SAP experience, particularly with SAP FICO modules.
• 6+ years of direct support of application end-users in a corporate environment.
• Expert knowledge of SAP ECC or S/4HANA Finance core modules (New GL, AR, AP, AA) and mandatory S/4HANA finance consulting experience.
• ABAP skills for debugging and tracing (ABAP optimization is highly desirable).
• English: Business level fluency required

Culture & Benefits

• Remote work from a home-based office in a virtual environment.
• 24x7x365 support coverage requiring flexible hours, including evenings, weekends, and holidays, plus regular email monitoring outside standard hours.
• Collaboration in a virtual team environment and contribution to knowledge-sharing and diagnostic tooling.
• Opportunity to work on mission-critical enterprise support with a strong focus on client satisfaction.