Plus
Включить Plus
Назад
Company hidden
6 дней назад

Technical Account Manager (French Speaking) (IoT)

Формат работы
remote (только Romania)/hybrid
Тип работы
fulltime
Грейд
senior
Английский
c1
Страна
Romania
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:
/

TL;DR

Technical Account Manager (IoT): Managing technical relationships for enterprise customers to ensure successful adoption of hirify.global One Platform with an accent on technical consultancy, networking, and incident management. Focus on delivering quarterly business reviews, performing root cause analysis for priority cases, and bridging the gap between customers and the development team.

Location: Must be based in Romania (Remote or Hybrid in Bucharest)

Company

hirify.global is a global provider of mobile and IoT device management solutions serving over 17,000 enterprise customers worldwide.

What you will do

  • Develop and maintain strong relationships with Enterprise customers managing up to 5,000 devices.
  • Onboard Enterprise customers and deliver Quarterly Business Reviews (QBRs) including product roadmaps.
  • Provide ad-hoc technical consultancy and guidance using expertise in hirify.global MobiControl and hirify.global One Platform.
  • Oversee and manage Root Cause Analysis (RCAs) for Priority 1 cases to prevent future reoccurrence.
  • Collaborate with back-end software development teams to provide feedback for product fixes and enhancements.
  • Create and maintain business profiles, network diagrams, and technical knowledge base documentation.

Requirements

  • Minimum 4+ years of experience in advanced technical roles such as implementation specialist, technical support, or solutions architect.
  • Fluency in French and Romanian is required.
  • Excellent English verbal and written communication skills.
  • Robust understanding of Networking concepts (TCP/IP, certificates, SSL/TLS, firewalls, and routing).
  • Experience with Windows Server administration (LDAP/AD, services, and troubleshooting).
  • Solid knowledge of Android, Apple, and Windows Operating Systems.

Culture & Benefits

  • Culture that emphasizes personal growth, continuous innovation, and fun.
  • Opportunity to work with leading-edge technologies and global tech giants.
  • Fast-paced environment with a global reach and highly collaborative agile teams.
  • Commitment to providing employees with endless learning possibilities.

Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →