Senior Site Reliability Engineer (Observability)

TL;DR

Senior Site Reliability Engineer (Observability): Ownership of observability platforms for reliability, scalability, and continued evolution, with an accent on ELK (Elasticsearch, Logstash, Kibana), Grafana, and incident-driven operations. Focus on maintaining SLOs, reducing toil through automation, and modernizing platform components using infrastructure-as-code.

Location: Austin

Company

hirify.global builds and operates platforms that support engineering visibility and reliability.

What you will do

• Act as the primary escalation point for production support across the ELK Stack, Grafana, and New Relic.
• Own platform health, capacity planning, and performance tuning for on-premises observability infrastructure (Elasticsearch cluster management, index lifecycle, retention).
• Monitor and maintain SLOs, and support engineering onboarding with instrumentation, dashboards, and alert definitions.
• Manage patching, upgrades, and configuration management across the observability stack, including collaboration with security on hardening and vulnerability management.
• Contribute to platform engineering by designing and building automation/tooling to reduce toil and improve platform experience.
• Develop and maintain infrastructure-as-code (Terraform, Helm, Ansible, etc.) and help standardize logging/metrics/alerting practices at scale.

Requirements

• 5+ years of experience in SRE, DevOps, or platform engineering roles.
• Deep hands-on experience with the ELK Stack, including Elasticsearch cluster operations, Logstash pipeline development, Kibana, and index lifecycle management.
• Strong experience with Grafana, including data source integrations, dashboard design, and alerting.
• Solid understanding of observability principles and experience operating on-premises infrastructure (capacity planning and operational tradeoffs vs managed cloud).
• Proficiency in Python for automation and tooling, plus familiarity with shell scripting.
• Strong Linux systems knowledge and comfort with configuration management tools (e.g., Ansible, Chef, Puppet).

Culture & Benefits

• Hybrid role with roughly half the time on steady-state operations and platform support, and half on engineering projects.
• Benefits and educational initiatives, plus special celebrations of company history, culture, and growth.
• Equal opportunity employer.

Hiring process

• Interviews focused on SRE/observability ownership, incident resolution, and platform modernization/automation experience.
• Discussion of how experience maps to ELK/Grafana operations and infrastructure-as-code practices.