Senior Manager, Client Digital (Fintech)

TL;DR

Senior Manager, Client Digital (Fintech): Leading the business growth and client engagement strategy for digital applications with an accent on journey optimization, commercialization, and platform adoption. Focus on translating complex insurance and pension business needs into actionable product requirements, managing cross-functional delivery, and driving measurable business outcomes through data-driven insights.

Location: Onsite in Hunghom, Kowloon, Hong Kong

Company

hirify.global is a leading international financial services organization providing insurance, wealth, and asset management solutions to individuals and corporate clients.

What you will do

• Lead client engagement strategy for digital platforms by shaping registration, interaction, and advisor-connection journeys.
• Drive commercialization initiatives by identifying business opportunities and partnering with cross-functional teams to ensure platform growth.
• Translate client and business needs into roadmap priorities to strengthen relationship-building and acquisition.
• Monitor adoption and engagement performance using usage trends and journey effectiveness metrics.
• Partner with distribution, marketing, and service teams to coordinate launch plans and maximize feature impact.
• Recommend platform improvements based on stakeholder feedback and performance insights.

Requirements

• Strong hands-on experience in digital product business analysis, requirements elicitation, and stakeholder governance.
• Proven experience planning and executing user acceptance testing, including scenario design and defect triage.
• Solid knowledge of Life insurance and pension/retirement (e.g., MPF) servicing journeys.
• Understanding of agile delivery methodologies, including user stories, acceptance criteria, and backlog refinement.
• Practical change management capability, including impact assessment and stakeholder communications.
• Experience using digital/app analytics to identify friction points and prioritize improvements.

Culture & Benefits

• 5-day work week.
• Attractive salary package.
• Comprehensive benefits including MPF, group life, and group medical insurance.
• Excellent career development opportunities within a global organization.