Head Of Operations

Head of Operations

Location: Limassol, Cyprus

About the Company

Our client with its HQ in Cyprus, was founded more than 10 years ago. Nowadays, it’s a major FunTech company that develops high-load entertainment streaming platforms powered by Machine Learning, AR/VR, and Computer Vision. It’s one of the world’s top-50 websites in the live entertainment industry at massive scale. Their products serve millions of users.

There are several hundred employees working at the company, mostly in the Cyprus office.

The company is seeking the "right-hand" of the CEO for administrative and operational task management. It’s a new role in the company.

Your future tasks

Operational Leadership & Strategic Support

• CEO Partnership: Act as the strategic partner and "right hand" to the CEO, taking full ownership of day-to-day operational workflows to free up leadership capacity.
• Strategic Execution: Translate high-level company goals into actionable roadmaps, ensuring a clear pipeline of actions and accountability across all departments.
• Performance Monitoring: Establish and track key operational metrics and KPIs, providing regular data-driven insights to the executive team.

Financial Management & Resource Optimization

• Unit Economics: Analyze and optimize unit economics and budget allocation to ensure sustainable growth and high ROI on internal initiatives.
• Cost Control: Lead efforts to identify hidden costs, optimize vendor spending, and improve overall financial efficiency across the organization.

Infrastructure & Large-Scale Project Management

• Special Projects: Spearhead complex, high-impact projects such as the development of the new company campus, overseeing everything from physical construction to IT infrastructure integration.
• Vendor & Tender Management: Own the full lifecycle of vendor relations, including sourcing, conducting tenders, negotiating contracts, and managing ongoing performance.
• Scaling Infrastructure: Build and maintain the necessary organizational infrastructure to support a rapidly growing global team.

Process Engineering & Automation

• System Integration: Synchronize cross-functional efforts between Legal, Finance, HR, and R&D departments to eliminate silos and improve communication flow.
• Workflow Automation: Identify bottlenecks in internal processes (e.g., access management, onboarding/offboarding) and implement automated solutions to enhance operational speed.
• Internal Product Ownership: Oversee non-core business projects that impact employee experience and efficiency, such as internal e-commerce platforms (merch store) and corporate tools.

Organizational Design & Governance

• Compliance & Risk: Ensure operational processes comply with global standards and internal policies, particularly in highly sensitive areas like salary transparency and data access.
• Crisis Management: Act as a primary troubleshooter for operational "bugs" or systemic issues, providing swift and structured resolutions.
• Change Management: Lead the organization through structural transitions, ensuring that new processes are adopted smoothly and effectively.

We expect from you

• Background: 5+ years in high-level Project Management or Operations (ideally as a Head of PMO or Operations Director).
• Analytical Rigor: Exceptional ability to work with financial data (P&L, unit economics) and a "hands-on" approach to problem-solving.
• Structural Thinking: A highly organized individual who thrives in creating order out of chaos and building scalable systems.
• Experience in improving and automating company processes, communication flows, and internal tools
• Strong stakeholder management skills, including working with senior leadership.
• English language at B2+ level, Russian — native.
• Readiness for relocation to Cyprus in 2 months.

Company offers

• Full relocation package to Cyprus: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
• EU-based employment contract and Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
• Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
• A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities.
• A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
• Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
• Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
• Mindfulness & well-being support, including psychological assistance with 50% coverage.
• 50% coverage of school and kindergarten fees for your children.
• Fully covered sports benefits, and also access to in-house electric scooters and bike rentals, and cycling purchase compensation.
• Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
• A culture of recognition: a peer reward program to celebrate your contributions.