IT Workplace Administrator

TL;DR

IT Workplace Administrator (IT Support/System Administration): Prepare and maintain employee laptops, resolve hardware/software/connectivity and access issues, and administer SaaS workplace tools with an accent on endpoint management, access control, and secure onboarding. Focus on keeping devices and systems up-to-date, running audits with accurate asset inventories, and improving incident handling and office IT peripherals.

Location: On-site in Vilnius

Salary: Gross from 3000 EUR/month (depending on experience)

Company

hirify.global provides web hosting and online success tools powered by AI and technology teams.

What you will do

• Prepare and maintain macOS/Windows laptops for newcomers, including global hardware shipment setup and collection.
• Troubleshoot and resolve employee-reported issues (software, hardware, connectivity, and access) both remotely and on-site.
• Administer workplace SaaS tools such as Google Workspace, JumpCloud, Slack, Atlassian (Jira), and VPN access (NordLayer).
• Support system upgrades, security updates, access management for internal/external systems, and endpoint protection basics.
• Maintain asset inventories, run regular system audits, and manage secure retirement/disposal of old IT equipment.
• Document processes and updates; support onboarding and office peripherals (printers, TVs with BrightSign, video conferencing systems).

Requirements

• 2–4 years of experience in IT support or system administration.
• Hands-on experience with Google Workspace, JumpCloud, Slack, Windows/macOS device management, and SaaS tools.
• Fluency in Lithuanian is mandatory.
• Fluency in English (verbal and written).
• Strong troubleshooting skills for hardware and software issues.
• Good understanding of IT security principles, access management, and endpoint protection basics.

Culture & Benefits

• Work flexibility: from modern offices in Kaunas and Vilnius, from home, or anywhere in the world.
• Insurance from Day 1, gym memberships, recharge leave, Headspace subscriptions, and regular health checks.
• Learning and growth: access to learning platforms, global conferences, libraries, feedback culture, and mentoring.
• Wellbeing and community events, clubs, and work-life balance initiatives.
• Company events and milestone gifts (e.g., weddings, new parenthood, graduations).

Hiring process

• Onboarding and role alignment with the IT Workplace Manager.
• Evaluation through interviews focused on IT support/system administration experience and troubleshooting.