Community Manager
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Community Manager (Gaming/Entertainment): Build and operate active fan and player communities across multiple client channels with an accent on community strategy, moderation, and cross-platform engagement. Focus on writing and publishing community updates, handling sensitive situations, and translating community sentiment into actionable insights while supporting live events and interactive activations.
Location: Remote
Salary: $35–$50 per hour
Company
is a Los Angeles-based creative studio delivering branded content and interactive experiences for entertainment and gaming clients.
What you will do
- Plan and execute community engagement across key platforms, defining voice, tone, and moderation standards for each community.
- Build inclusive community spaces, manage onboarding flows, and ensure members feel heard, rewarded, and connected.
- Moderate communities and handle sensitive or escalating situations with empathy and professionalism.
- Draft and publish community updates, event announcements, campaign messaging, and known-issue communications across multiple IPs and audiences.
- Support cross-platform strategy and activations across Discord, Reddit, TikTok, Instagram, Roblox, and other relevant channels.
- Monitor community sentiment and engagement trends, provide weekly qualitative/quantitative reporting, and coordinate event support and prize/winner communications.
Requirements
- 2+ years of experience in community management, social media management, player engagement, or a related role.
- Proven multi-platform community management experience (e.g., Discord, Reddit, major social channels).
- Strong Discord expertise, including server structure, moderation tools, role systems, and bots.
- Strong knowledge of gaming communities and player behavior across platforms (including Roblox and Fortnite).
- Excellent written and verbal communication skills, with the ability to adapt tone and present in community-facing settings.
- Comfortable working flexible hours, including evenings and weekends during active campaign windows and live events.
Culture & Benefits
- Hourly freelance role with flexible scheduling during active campaign windows and live events.
- Work across multiple entertainment and gaming clients and platforms.
- Equal employment opportunity employer.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →