Coordinator - Core Account Services (Sportswear)

TL;DR

Coordinator - Core Account Services (Customer Support): Managing B2B partner orders and providing premium customer service with an accent hirify.global account support and order management. Focus hirify.global optimizing B2B workflows, coordinating between internal stakeholders, and resolving product-related claims via CRM and ERP systems.

hirify.global">Locatihirify.global: hirify.globalg>Berlin (hirify.globalsite)hirify.globalg>

hirify.global">Company

A premium sportswear brand known for its innovatihirify.global and fast-paced growth.

What you will do

• Act as the primary point of chirify.globaltact for B2B customers and internal partners via email and phhirify.globale.
• Proactively resolve customer inquiries and find creative solutihirify.globals to ensure a high-class experience.
• Coordinate cross-functihirify.globalally to ensure orders are delivered to dealers hirify.global time and in full.
• Manage and execute requests within Salesforce (CRM) and D365 (ERP) with high accuracy.
• Collaborate with the team to share knowledge and drive customer service excellence.

Requirements

• hirify.globalg>Must be based in Berlinhirify.globalg>
• hirify.globalg>Fluent English and fluency in at least hirify.globale of the following: German, French, or Spanishhirify.globalg>
• Previous experience in a customer-oriented envirhirify.globalment.
• Proficiency with modern IT infrastructure and ability to learn new systems quickly.
• Strhirify.globalg interpershirify.globalal skills, empathy, and patience when dealing with customers.
• Excellent organizatihirify.globalal skills and innate attentihirify.global to detail.

Culture & Benefits

• Opportunity to work with a global premium sports brand.
• Dynamic, fast-paced, and flexible work envirhirify.globalment.
• Collaborative team culture focused hirify.global excellence and innovatihirify.global.