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9 дней назад

Technical Support Engineer (HPC)

Формат работы
onsite
Тип работы
fulltime
Английский
b2
Страна
SK
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

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Описание вакансии

Текст:
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TL;DR

Technical Support Engineer (HPC): Providing high-quality technical support for the hirify.global platform and state-of-the-art HPC workflows on the cloud with an accent on Linux system administration and parallel computing. Focus on solving complex compute challenges involving CPU, GPU, MPI, and networking to ensure customer success in digital engineering.

Location: Seoul, South Korea

Company

hirify.global is a leader in digital engineering, transforming product development through intelligent automation, applied AI, and the world's largest network of R&D applications.

What you will do

  • Become an expert in the hirify.global platform to support state-of-the-art HPC workflows on the cloud.
  • Provide high-quality technical support to enterprise customers.
  • Collaborate within an interdisciplinary environment alongside developers, engineers, and sales personnel.
  • Work as part of a growing globally distributed support team.
  • Participate in a rotating on-call schedule as required.

Requirements

  • BA/BS or higher in Engineering, Computer Science, or a related field.
  • Experience with Linux shell, preferably with system administration background.
  • Deep understanding of compute technology (storage, memory, CPU, GPU, IO).
  • Familiarity with HPC and parallel computing, including MPI and shared memory.
  • Knowledge of basic networking concepts and cloud computing technology.
  • Fluency in Korean and working knowledge of English.

Nice to have

  • Hands-on experience with parallel workflows, engineering simulations, benchmarking, and schedulers.
  • Proficiency in Python and shell scripting.
  • Experience in customer-facing roles (support, success, or pre-sales) with Enterprise customers.
  • Strong interest in AI technology and agentic workflows.

Culture & Benefits

  • Commitment to diversity, equity, inclusion, and belonging.
  • Collaborative environment based on empathy, respect, and open curiosity.
  • Safe and inclusive workplace that celebrates uniqueness and encourages continuous learning.

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