Travel Ops Specialist

TL;DR

Travel Ops Specialist: Managing end-to-end travel logistics for high-profile event attendees with an accent on process optimization, stakeholder coordination, and personalized service. Focus on ensuring seamless travel experiences for speakers, investors, and media while maintaining budget compliance and operational efficiency.

Location: Must be based in or able to work from Dublin or Lisbon (Hybrid)

Company

A global technology events company dedicated to fostering meaningful connections through world-class conferences.

What you will do

• Manage end-to-end travel logistics for key event attendees including speakers, media, and investors.
• Improve travel processes and workflows to enhance attendee experience and operational efficiency.
• Collaborate with internal and external stakeholders to manage travel operations effectively.
• Triage and resolve attendee changes, reschedules, and cancellations.
• Foster professional relationships with high-profile delegations and organizations.
• Monitor budgets and finance to ensure compliance with company targets.

Requirements

• Must be based in or able to work from Dublin or Lisbon.
• 2+ years of experience in a travel operations, agent, or consultant role.
• Strong knowledge of the travel industry.
• Excellent customer service, planning, and communication skills.
• Strong administrative capabilities with a proven ability to meet deadlines.
• Ability to work proactively and adapt to changing needs in a fast-paced environment.

Nice to have

• Experience in the events industry.
• Knowledge of the tech industry.

Culture & Benefits

• Subsidised healthcare, dental, and employee assistance programme.
• Employer pension contribution up to 6% for Irish-based employees.
• Dedicated in-house L&D department with access to workshops and online learning.
• Wellness subsidy of €1000 per year.
• Flexible working arrangements and generous annual leave.