Software Engineering Manager (Integrations)

TL;DR

Software Engineering Manager (Integrations): Defining technical strategies and overseeing the development of CRM and helpdesk integrations with an accent on scalable platform components and AI Agent connectivity. Focus on managing technical relationships with external partners, optimizing the public API ecosystem, and mentoring a high-performing engineering team.

Location: Hybrid (Madrid Office)

Company

hirify.global is a cloud-based communication platform providing an integrated phone system and ecosystem for businesses.

What you will do

• Define the technical vision and roadmap for strategic CRM and helpdesk integrations (HubSpot, Zendesk, Pipedrive, Zoho).
• Oversee software design and architecture to ensure scalable, maintainable, and reliable solutions.
• Recruit, onboard, mentor, and provide feedback to team members to build an inclusive culture.
• Manage technical relationships with external technology partners regarding API contracts and integration timelines.
• Maintain the public API and webhook platform to empower third-party partners.
• Drive initiatives to reduce technical debt and optimize team delivery velocity and efficiency.

Requirements

• 10+ years of experience in back-end or full-stack development.
• 5+ years of experience managing a team of Engineers.
• Expert programming ability with TypeScript, JavaScript, Ruby, or Python.
• Professional experience delivering software with a focus on security, scalability, and performance.
• Deep understanding of scalable system architecture and cloud-based platforms.
• Must be based in or able to work from the Madrid office on a hybrid basis.

Nice to have

• 5+ years of experience deploying software to cloud platforms (AWS, Azure, GCP).
• Experience managing third-party API integrations or platform-as-a-product teams.
• Background leading teams working with microservices and distributed systems.
• Familiarity with DevOps principles, Infrastructure as Code, and containerization.

Culture & Benefits

• Collaborative and fast-moving environment based on ownership, trust, and impact.
• Culture of continuous learning and thoughtful speed.
• Focus on delivering meaningful outcomes and customer-obsessed development.
• Inclusive team environment with a strong emphasis on mentorship and growth.