Senior Product Manager For T-Cloud Public With German Language (M/F/D) (Cloud)

TL;DR

Senior Product Manager (Cloud): Developing learning paths, tutorials, and onboarding content for the T-Cloud Public platform with an accent on instructional design and technical enablement. Focus on translating complex cloud concepts into structured learning materials and optimizing ServiceNow CSM onboarding flows.

Location: Must be based in Slovakia (remote work only available within the country).

Salary: from €1,820 monthly (brutto)

Company

A major ICT service provider and founding member of the Košice IT Valley, employing over 3,900 people in Slovakia.

What you will do

• Create structured learning paths for customers, partners, and sales teams.
• Produce tutorials, guides, videos, and labs for T-Cloud Public services.
• Design and describe ServiceNow CSM onboarding steps, forms, and service flows.
• Collaborate with product teams and offshore developers to translate technical features into learning assets.
• Maintain and update learning modules to align with product changes and workflows.

Requirements

• Experience in content creation, instructional design, or technical enablement for technical products.
• Ability to simplify complex cloud concepts into clear and structured documentation.
• Basic understanding of ServiceNow CSM flows, forms, and service requests.
• English: B2 (Upper Intermediate) required.
• German: C1 (Effective Operational Proficiency) required.
• Master's degree in Information Technologies.

Culture & Benefits

• Extensive work-life balance portfolio with over 25 different benefits.
• Financial benefits and specialized support for learning and development.
• Benefits focused on health, sport, and family.
• Flexible environment promoting physical and mental well-being.