Senior Customer AI Researcher (AI)

TL;DR

Senior Customer AI Researcher (AI): Leading the technical research arm to analyze how AI models perceive and rank brands with an accent on prompt engineering and data synthesis. Focus on building a scalable research stack, designing BI dashboards, and translating complex AI behaviors into actionable marketing insights.

Location: Hybrid in New York

Company

hirify.global is an AI-powered SaaS platform helping brands optimize their presence and safety within the emerging AI-driven search and discovery funnel.

What you will do

• Own the end-to-end technical research stack, including platform specifications and advanced prompt engineering.
• Synthesize industry trends and platform knowledge into high-impact thought leadership and fresh market perspectives.
• Translate strategic marketing briefs into rigorous technical data requirements and measurement plans.
• Co-author content briefs with the Editorial Director to ensure all data-driven narratives are technically sound and credible.
• Deliver structured datasets and distill them into the most actionable insights to drive immediate value for clients.
• Develop a scalable "Research Playbook" and partner with the engineering team in Berlin to improve platform performance.

Requirements

• 5+ years of experience in technical research, data science, or performance-based marketing analytics.
• Hands-on mastery of LLM configurations, prompt engineering, and building complex queries.
• Proven ability to manage large datasets and identify patterns in AI-generated responses.
• Experience designing intuitive BI dashboards.
• Bachelor’s degree in Data Science, Economics, Statistics, Computer Science, or equivalent practical experience.
• Must be based in New York (Hybrid)

Nice to have

• Expertise in Search Generative Experience (SGE) or traditional SEO tools like Ahrefs and SEMRush.
• Experience in technical writing for white papers, industry reports, or technical blogs.
• Automation skills using Python or API-based workflows to streamline data collection.

Culture & Benefits

• Opportunity to join a fast-moving, Series A funded startup at the center of the AI revolution.
• High-performing meritocracy with significant career growth upside as the business scales.
• Direct ownership and impact in disrupting the legacy mar-tech industry.
• Collaboration within a tight-knit, globally distributed team of industry veterans.