Head Of Project Operations (iGaming)

TL;DR

Head of Project Operations (iGaming): Leading the coordination and execution of strategic launch projects across multiple markets with an accent on cross-functional operational processes and launch readiness. Focus on managing end-to-end project lifecycles, aligning internal stakeholders, and ensuring operational stability in a fast-paced, regulated environment.

Company

A leading technology provider for the iGaming industry, specializing in innovative software solutions for operators worldwide.

What you will do

• Lead and coordinate end-to-end launch processes for new projects and brands.
• Manage collaboration between Licensing, Setup, Product, Payments, CRM, Support, Fraud, and Marketing teams.
• Analyze target markets, regulatory requirements, and operational specifics before launch.
• Ensure readiness across all business and operational streams before go-live.
• Build and optimize operational workflows and internal processes.
• Monitor post-launch performance and operational stability, identifying risks and improvement opportunities.

Requirements

• Previous experience in iGaming.
• Experience with launch processes and cross-functional project coordination.
• Strong understanding of regulated markets and operational environments.
• Experience managing multiple stakeholders and parallel workstreams.
• Strong organizational and communication skills.
• English: Upper-Intermediate+ required.

Nice to have

• Experience launching projects in multiple markets.
• Understanding of payments, antifraud, CRM, or retention-related processes.

Culture & Benefits

• Private health insurance and comprehensive mental health program.
• Sports benefits and paid time off.
• Free online English lessons and local language courses.
• Maternity leave support and referral program rewards.
• Opportunities for upskilling, internal workshops, and professional conferences.