Client Technical Representative (Fintech)

TL;DR

Client Technical Representative (Fintech): Supporting the migration of clients from legacy access to cloud services with an accent on Pre-Sales Engineering and implementation support. Focus on designing cloud solutions, managing large-scale system transformations, and coordinating technical connectivity for consumer lending solutions.

Location: Remote (United States)

Salary: $57,111 - $98,993

Company

Global data and technology company powering opportunities for people and businesses across financial services, healthcare, automotive, and insurance markets.

What you will do

• Consult with clients on connectivity options and coordinate file transfers.
• Serve as a subject matter expert on consumer credit products.
• Manage and coordinate client testing and technical implementation processes.
• Act as a technical liaison between clients, engineering teams, and support.
• Build deep relationships with senior technical stakeholders at client companies.
• Capture and share best-practice knowledge within the internal team.

Requirements

• Technical knowledge of network configurations and file transfer protocols.
• Professional experience within financial services and the credit industry.
• Ability to access systems and logs for research requests and data analysis.
• Must be based in the United States.
• Effective communication skills for requirements writing and client interaction.

Nice to have

• Understanding of integrations, APIs, transactional systems, and software architecture.

Culture & Benefits

• Comprehensive compensation package including a bonus plan.
• Core health benefits including medical, dental, and vision insurance.
• Matching 401K retirement plan.
• Flexible work environment with options for remote, hybrid, or in-office work.
• Flexible time off including vacation, sick leave, and 12 paid holidays.
• Inclusive, purpose-driven, and award-winning corporate culture.