Delivery Coordinator (Logistics)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Delivery Coordinator (Logistics): Managing last-mile operations and acting as a link between Delivery Service Partners, hubs, and internal departments with an accent on operational coordination and quality management. Focus on optimizing delivery routes, monitoring KPIs, and resolving real-time disruptions to ensure seamless shipping experiences.
Location: Must be based in the Netherlands and be a native Dutch speaker
Company
is Europe’s leading platform for second-hand fashion and lifestyle items, dedicated to making second-hand the first choice.
What you will do
- Oversee daily last-mile operations and provide real-time support to internal teams and operational partners.
- Monitor key performance metrics (KPIs), identify improvement areas, and implement corrective actions.
- Coordinate capacity planning and asset availability to mitigate potential bottlenecks or service risks.
- Manage operational system updates, incident resolution, and ensure overall data accuracy.
- Conduct quality and compliance checks to address operational inconsistencies.
- Support network optimization through process alignment and scheduling adjustments.
Requirements
- Native Dutch speaker.
- Fluent English (written and spoken).
- Proficiency in data tools and Excel/Google Sheets for operational performance analysis.
- Experience with Transport Management Systems (TMS) and ticketing tools like ServiceNow is highly preferred.
- Strong interpersonal skills to effectively manage and challenge DSPs and carriers regarding KPIs.
- Resilience and ability to problem-solve under tight operational deadlines.
Culture & Benefits
- Share options programme and a pension plan with 12% total contribution.
- Home office support including IT equipment and a budget of up to €540 for furniture.
- Yearly individual learning budget ranging from 10% to 13.2% of annual salary.
- 25 days of paid annual leave, a daily lunch allowance, and a shopping budget.
- Workation policy allowing up to 90 days per year, including 21 days outside the EU.
- Wellness perks including MacBook, Mindletic app, ClassPass gym subsidy, and a dog-friendly office.
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