Product Lead (Ai)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Product Lead (AI): Devising strategy, developing product requirements, and driving execution for critical initiatives that create a world class support experience for all of ’s customers and users with an accent on applied AI, solving problems for businesses and consumers. Focus on leading and growing a team of experienced Product Managers who have a track record of delivering high impact products.
Location: Seattle, New York, or South San Francisco HQ
Salary: $220,000 - $330,000
Company
is a financial infrastructure platform for businesses.
What you will do
- Own and drive the product roadmap for the future of conversational AI and human support at
- Shape strategy, steer product requirements, and hold a high bar for the execution of high impact initiatives that impact key segments and top customers.
- Partner with ’s AI teams to unlock opportunities for serving users more effectively
- Build strong relationships with senior leaders across Operations to continually uplevel our human support functions
- Grow and coach a global team of PMs in building systems and platforms for conversational and human agents.
Requirements
- 3+ years of managing product managers, 8+ years as a product manager
- Deep user empathy and a high bar for user experience
- Experience developing a multi-year vision, strategy and roadmap for large scale products
- Experience hiring, managing, and building high performing customer-focused Product Management teams in multiple continents
- Experience leading cross-team initiatives from ideation to execution
- Technical expertise: You’ve led technical products and/or have a background in computer science (or similar)
- Strong written and verbal communication skills
Culture & Benefits
- Opportunity to put the global economy within everyone’s reach
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