Customer Service Specialist (German)

TL;DR

Customer Service Specialist (German): Managing order processing and back-office operations for a leading ceramics manufacturer with an accent on German-language communication and customer complaint resolution. Focus on maintaining high accuracy in order documentation and leveraging modern IT tools like S/4HANA and AI to streamline workflows.

Location: Hybrid (Hódmezővásárhely, Hungary). Must be able to work on-site in Hódmezővásárhely in weekly shifts.

Company

hirify.global is a prominent European ceramics manufacturing group.

What you will do

• Record and modify customer orders within the system.
• Handle and resolve customer complaints professionally.
• Maintain written and verbal communication with German-speaking colleagues and clients.
• Prepare and amend price quotations for customers.
• Perform various back-office administrative tasks.

Requirements

• Strong German language skills required.
• Ability to work independently, reliably, and accurately.
• Resilience and strong critical thinking skills.
• Basic computer literacy and openness to learning new IT solutions (S/4HANA, AI).
• Open to career starters.

Nice to have

• Proficiency in English or other foreign languages.
• Experience with SAP at a user level.

Culture & Benefits

• Competitive compensation package including a 13th-month salary.
• Hybrid work model with office presence in Hódmezővásárhely.
• Travel support and free shuttle service from Szeged.
• Comprehensive training programs including language and professional development.
• On-site benefits: canteen, gym, and free medical care.