Customer Production Support Engineer (Semiconductor)

TL;DR

Customer Production Support Engineer (Semiconductor): Managing daily operations of field service and application teams to support semiconductor production with an accent on organizational technology capabilities and customer relationship management. Focus on guiding solution development, managing project execution, and optimizing the semi supply chain from design-in to ATE manufacturing.

Location: Songpa-gu, Seoul, KR

Company

hirify.global is a leading provider of automated test equipment (ATE) for the semiconductor industry.

What you will do

• Manage daily operations of field service and application teams.
• Develop organizational technology capabilities and mentor engineers.
• Build structures for knowledge sharing and experience management.
• Develop customer relationships and identify new business opportunities.
• Integrate with sales to communicate the value of products and services.
• Guide solution development and manage project execution.

Requirements

• Bachelor’s degree or higher in electronic/computer engineering or related fields.
• Minimum 5 years of experience leading semiconductor field service teams.
• Proven track record in project management and providing problem solutions.
• Knowledge of the semiconductor supply chain and extensive experience with ATE manufacturers.
• Strong analytical problem-solving skills and market sense.
• Demonstrated confidence and negotiation skills for internal and external stakeholders.