Senior Creator Ecosystem Manager (Web3)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Senior Creator Ecosystem Manager (Web3/Trust & Safety): Managing platform governance and moderation operations for Square with an accent on crypto-specific risk mitigation and content policy iteration. Focus on optimizing AI-driven moderation tools, managing vendor relationships at scale, and ensuring alignment with global regulatory requirements.
Location: Asia (Onsite or Remote)
Company
is the world's largest cryptocurrency exchange and blockchain ecosystem, providing trading, finance, and Web3 services to millions of users globally.
What you will do
- Design and iterate on platform content policies and community guidelines to mitigate scams and market manipulation.
- Oversee daily moderation operations, including internal teams and third-party vendors.
- Partner with Product and Engineering teams to enhance AI moderation tools and classifiers.
- Lead incident response for high-severity content violations and manage ecosystem risk.
- Define and track governance KPIs, including moderation accuracy and ecosystem health trends.
- Collaborate with Legal and Compliance to align governance with global regulations.
Requirements
- 5–8+ years of experience in trust & safety or platform governance at a major internet platform.
- Deep expertise in blockchain, Web3, and the ability to identify crypto-native risks.
- Experience managing large-scale moderation teams and vendor relationships.
- Proficiency with data dashboards and SQL for operational metrics.
- Fluent English (verbal and written) is required.
- Must be based in Asia.
Culture & Benefits
- Opportunity to work with a world-class team in a flat, user-centric global organization.
- High degree of autonomy in a fast-paced, innovative environment.
- Competitive salary and company benefits.
- Flexible work-from-home arrangements depending on the business team.
- Results-driven culture with strong opportunities for career growth.
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