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Описание вакансии
JET BI is looking for an Support Engineer (Salesforce) 🕵️♀️
#vacancy #remote #salesforce #вакансия
Requirements:
✅ Excellent problem-solving and analytical skills.
✅ Strong communication skills and a customer-oriented approach.
✅ Ability to work in shifts (sometimes in afternoons\night 17:00 -1:00 CET)
✅ Fluent English.
Good to have:
✅ Experience supporting software solutions.
✅ Experience with case management and issue tracking systems like JIRA, Salesforce Service Cloud or Fresh Desk.
✅ Salesforce Developer or System Administrator Certification
✅ Familiarity with Apex, SOQL, and Salesforce APIs is a plus.
Key Responsibilities
▶️ Provide technical support for Salesforce solutions.
▶️Communicate effectively with clients, ensuring clarity and transparency throughout the support process.
▶️Analyze and fix incidents, bugs, and performance issues.
▶️Monitor and maintain Salesforce system stability.
▶️Collaborate with project teams to identify root causes and propose long-term solutions.
▶️Support deployment activities, configuration changes, and data updates.
▶️Maintain technical documentation (like procedures and best practices).
The company offers:
🔷 work in a team of experienced, motivated professionals;
🔷bonuses for good performance on the project;
🔷bonuses for the first 6 months and 18 months of work and for length of service;
🔷friendly and committed team;
🔷flexible work schedule (remote work);
🔷real prospects for career and professional growth;
🔷training and certification at the expense of the company;
🔷interesting activities within the company.
Working Conditions:
Full-time, Remote, B2B or incubator
📢 More information: https://jetbi.com/about
📩 Please send your CV here:
#vacancy #remote #salesforce #вакансия
Requirements:
✅ Excellent problem-solving and analytical skills.
✅ Strong communication skills and a customer-oriented approach.
✅ Ability to work in shifts (sometimes in afternoons\night 17:00 -1:00 CET)
✅ Fluent English.
Good to have:
✅ Experience supporting software solutions.
✅ Experience with case management and issue tracking systems like JIRA, Salesforce Service Cloud or Fresh Desk.
✅ Salesforce Developer or System Administrator Certification
✅ Familiarity with Apex, SOQL, and Salesforce APIs is a plus.
Key Responsibilities
▶️ Provide technical support for Salesforce solutions.
▶️Communicate effectively with clients, ensuring clarity and transparency throughout the support process.
▶️Analyze and fix incidents, bugs, and performance issues.
▶️Monitor and maintain Salesforce system stability.
▶️Collaborate with project teams to identify root causes and propose long-term solutions.
▶️Support deployment activities, configuration changes, and data updates.
▶️Maintain technical documentation (like procedures and best practices).
The company offers:
🔷 work in a team of experienced, motivated professionals;
🔷bonuses for good performance on the project;
🔷bonuses for the first 6 months and 18 months of work and for length of service;
🔷friendly and committed team;
🔷flexible work schedule (remote work);
🔷real prospects for career and professional growth;
🔷training and certification at the expense of the company;
🔷interesting activities within the company.
Working Conditions:
Full-time, Remote, B2B or incubator
📢 More information: https://jetbi.com/about
📩 Please send your CV here:
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