Team Lead Design Operations (E-commerce)

TL;DR

Team Lead Design Operations (Design Ops/E-commerce): Leading the production management of digital and print assets for a large-scale pet e-commerce platform with an accent on process optimization, multi-channel consistency, and team mentorship. Focus on scaling creative operations, implementing data-driven design testing, and automating workflows using AI and project management tools.

Location: Hybrid in Madrid, Spain (60% office, 40% home)

Company

hirify.global is a leading pet e-commerce company with over 25 years of experience serving more than 12 million customers.

What you will do

• Manage the production of several hundred digital and print assets per month.
• Lead and mentor a team of 7 designers and 7-8 freelancers, managing backlogs and prioritization.
• Develop hypotheses and testing plans for creative variations across paid social, display, CRM, onsite, and print channels.
• Standardize design systems, component libraries, and asset libraries to ensure brand consistency across all touchpoints.
• Optimize and automate workflows in Wrike and Jira, establishing RACI and QA loops.
• Drive efficiency in asset creation and localization by leveraging AI, Figma, and Adobe Creative Cloud.

Requirements

• 5–8+ years in design/creative roles, including 2–4 years leading a multi-channel design or creative ops team.
• Proven experience with localization at scale and multi-market creative operations within e-commerce.
• Expert proficiency in Figma and Adobe Creative Cloud.
• Experience with project management tools (Wrike/Jira) and DAM workflows.
• Data-literate mindset with experience in testing frameworks and interpreting experiment results.
• Must be based in or able to work from Madrid, Spain.

Culture & Benefits

• Hybrid working model (60% office, 40% home).
• Opportunity to work abroad for up to 20 days per year in approved countries.
• Career development opportunities, professional training, and support.
• Wellbeing offers, subsidized transport, or bike leasing.
• 20% discount across all hirify.global products.